About

We believe there’s a better way. AML is just the beginning.
First AML offers businesses of every size and people of every means a quick, easy and accurate way to complete major financial transactions without fear.
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It’s about our people.

Although we are growing fast and focused on creating world-leading technology, we know it all starts with our team. We hire for talent and skill, but most importantly, attitude.

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Platform

It’s about our tech.

We don’t want to be good, we want to be the best. Every aspect of the user experience is scrutinised and optimised to make our clients lives easier.

Every piece of code is written with the analysts and clients in mind.

Every process we use is designed for maximum security, ensuring our clients and their clients can sleep easy at night knowing their data is safe.

What’s so special.

It’s in our DNA.

Customer centricity, unbelievable passion, endless positivity, lateral thinking and an ever-vigilant compliance and security focus.

It’s about our clients.

Our team have the freedom to create, to innovate and to do epic things for the benefit of our clients and their clients too. Making life easier is our North Star. Without that we are nothing.

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It’s about our vision.

We’re here to create a world where customer onboarding is secure, fast and frictionless. Where we own the end-to-end customer onboarding journey for financial and professional services.

Where First AML is the ‘buy now’ button for the checkouts for the world’s most expensive goods and services, those sold by financial institutions and professional services.

This is the First AML vision. This is what makes First AML a supplier of choice, industry trailblazer and magnet for the best minds.

Who’s who.

Our leadership team.

Located all around the world, our team provide the vision, direction and support to help our team do great things. 

Milan Cooper

CEO
Milan Cooper is CEO at First AML. After a career in management consulting with Bain & Company, Milan is well equipped to lead the First AML team. Milan is passionate about creating amazing customer experiences and is committed to ensuring First AML's customers have the best solution to meet their compliance obligations. Milan holds a Bachelor of Engineering from the University of Auckland and an MBA from the University of Cambridge.
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Bion Behdin

Chief Revenue Officer
Bion is a co-founder and Chief Revenue Officer of First AML. Having spent seven years working in the corporate commercial banking space at ANZ, ASB and Westpac, he experienced the impact of inefficient and unfriendly AML processes first hand. It was this experience that spurred him and his fellow co-founders to start First AML. Based in Australia, Bion brings to clients a wealth of experience when it comes to AML regulations and streamlining compliance.
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Chris Caigou

Chief Customer Officer
Chris is a co-founder and the Chief Operations Officer for First AML. Working with the delivery and analyst teams his focus is on facilitating the rate of growth within the delivery team, as well as overseeing the customer success and customer onboarding teams. Chris believes that looking after your customers throughout the entire process is the best way for a company to succeed. With a background in banking, Chris has firsthand experience with customer onboarding processes so works tirelessly towards reducing all friction from onboarding. Chris holds a Master’s degree in Management & Finance from Regent’s University London.
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Lucy Luo

Chief of Staff
Lucy Luo is the Chief of Staff at First AML. Starting her career as a corporate lawyer she soon expanded her horizons taking on roles in Europe, the UK and Asia in a variety of industries and roles including time at a tech VC fund as an investment associate and in customer success and business operations at a global SaaS company. Lucy has extensive experience and passion for product and UX, focusing on improving online journeys, delivering great customer experiences and harnessing feedback to make better products and workplaces.
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Ian Randall

VP Operations
Ian is the VP of Operations for First AML. Working closely with the founders and wider SLT team, he clarifies company priorities then establishes processes to achieve them. A software leader, with a history of scaling teams, he cares about people and has a passion for building SaaS products. Ian's strong technical expertise, honed at previous roles in fast growth companies, is put to good use as he also supports the IT function.
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Hannah Sellers

VP People and Culture
Hannah Sellars is the Head of People and Culture at First AML. As an HR Generalist she specialises in working directly with the team to ensure holistic wellbeing while finding new ways for First AML to support our people After spending the last 8 years working within New Zealand founded & owned tech companies Hannah is hands on, focussed on putting people first and doing what it takes to help grow our business. Hannah’s ultimate job satisfaction is attracting exceptional talent, providing an amazing people experience, nurturing them and providing them with an amazing career.
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Leonie Wise

Senior Director of Product
Leonie Wise is the Senior Director of Product at First AML. Prior to joining us, she contributed to the success of many technology organisations, including Universal Music and Pushpay. Leonie holds a patent for work developed during her years at Pushpay and was responsible for execution and delivery of a product that gave the company a competitive edge. Leonie is passionate about supporting her teams to do great work, and building products that solve real world problems.
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Louise Hunter

VP Marketing
Lou is First AML's VP of Marketing. Having spent approximately 20 years in tech marketing she knows that no matter how good the promotion, if the product and experience isn't exceptional, it won't sell. Lou believes that behind every successful campaign is a deep understanding of user requirements, emotional drivers, competitive positioning, business objectives and excellent story telling. Having been both agency and client-side, Lou has helped numerous tech firms reach their potential; from small start ups to multinationals. She knows what’s needed to generate leads, build brand preference and empower sales in a complex, B2B, multi-decision-maker, long sales cycle world.
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Andrew Jackson

Australian Country Manager
Andrew Jackson is Australian Country Manager, responsible for making First AML the leading solution in market. Andrew comes with over 14 years SaaS experience, working with the largest financial and professional service firms across both Australia and the UK. He is driven by delivering exceptional value to clients while creating environments where the best talent can florish Andrew is an open and curious type, always looking for new ways to identify and solve industry challenges. He holds a Bacholor in Business & Tourism, has run change management projects in Government and acted as a consultant to both the retail and ecommerce industries.
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Alex Henderson

VP Engineering
Alex Henderson is the VP of Engineering at First AML. Alex believes behind every amazing UX is great engineering. He empowers his team to solve technical problems while ensuring simple and delightful experiences for end users. Even after 20+ years of delivering software, Alex remains just as passionate about technology and the opportunities it provides. Alex has helped scale engineering in a number of high growth, multinational, multi product organisations positioning him to know what’s needed to run a secure and reliable software platform for delivering business critical services.
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Samantha Wong

Board Member
Sam is a Partner at Blackbird Ventures, a technology venture capital fund with $1B in funds under management. Sam led Blackbird to raise its inaugural $60M New Zealand fund in 2020 and heads up its office in Auckland. Prior to joining Blackbird, Sam co-founded a Startmate company, CapacityHQ, a professional services marketplace. Sam started her career as a corporate lawyer at Minter Ellison before career-pivotting to lead Product teams at SurfStitch.com, a multi-national e-commerce startup.
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Mark Hurley

Director
Mark Hurley is a Director at First AML. Mark has 18 years of experience as an entrepreneur building design and technology-led companies, with three successful exits to date. Mark is a previous EY Entrepreneur of the Year finalist. Mark has an intimate understanding of current and emerging technologies and strong experience building world-class product and engineering teams. Mark is an active angel investor with a portfolio of leading NZ technology startups, including First AML.
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