Switching AML software
Should I switch?
Switching software is a big decision, and we want it to be the right one for you long term.
Good reasons to switch
- Hidden costs
- Software not ready
- Slow or lack of support from your current provider
- The platform doesn't match what you saw in the demo
- Your provider can't support the specific compliance obligations of your business
- No local regulatory updates / doesn't keep pace with AUSTRAC changes
- Manual workarounds / can't scale
- You can't reuse past verification for returning clients
Not-so-good reasons to switch
- The AML process itself is taking too long
- We're not sure how to use a feature
- Compliance is more work than we expected
- A staff member made an error and we're blaming the tool
- It's cheaper elsewhere
If your reason sits in this list, it's worth troubleshooting with your current provider first (switching won't fix a process or training gap).
What does switching involve?
Switching providers can feel like a leap into the unknown - it isn't. Here's what happens, so you know what to expect before you commit to anything.
Switch preparation
Nothing gets left behind, lost, or re-entered from scratch.
- Onboarding
- Data migration
- Validation before go-live
No compliance gap
Switching providers does not mean an unprotected window.
- Smooth and seamless transition
- Parallel running
- Offboarding your current provider
Your team is set up to use it
A new platform only works if your team actually knows how to use it.
- Platform access
- Platform training
- Access to the support team throughout
“The right system makes a huge difference. The transition was so easy, and I'm really glad we made the switch [to First AML].”
Courtney de Vos, Office Manager , Ray White Brisbane City
Switching by industry
See the switching process, comparisons and considerations for your industry. Select yours below.
Ready to make the switch?
Here's how! Get in touch today by completing the form below - we'll get back to you as soon as possible.
Millions of clients are verified faster through thousands of companies with First AML.