Control the conversation.
Your brand, better response rates.
Ensure trust and credibility from the start by sending emails that reflect your brand and tone, directly from the First AML platform. Choose from templated messaging or write your own when asking clients to complete KYC via the EIV secure webforms.
Apply your logo, brand colours and domain 'reply-to' address for a seamless user experience.
Cut through email noise and significantly increase the speed of completion of EIV requests with SMS notifications. Clients can only be contacted once, so they're not overwhelmed and your team has flexibility to communicate as needed.
Save hours in admin and reduce non-completes by sending automated personalised emails or SMS. Send initial EIV or document requests, additional information requests and more. You choose the time and frequency to minimise onboarding time.